PRIVACY POLICY
This Privacy Policy explains what information Torque collects, how it is used, and the choices available to you when you rent, purchase or simply browse our collection.
LAST UPDATED 01 APRIL 2026
1. Introduction
Torque respects your privacy. This policy applies to our website, showroom enquiries, rental agreements and purchase transactions.
By using our services you agree to the practices described below. If you do not agree, please contact us before providing personal information.
2. Information We Collect
We collect information you provide directly: name, email address, telephone number, driver’s licence details, billing and delivery address, and the vehicle you are interested in.
We also collect technical information such as browser type, device type and pages viewed, used only to maintain and improve the site.
3. How We Use Information
Information is used to respond to enquiries, prepare quotations, verify identity and eligibility for rental or purchase, arrange delivery, and provide after-sales support.
We may use contact details to send service updates relating to an active agreement. Marketing messages are sent only with your consent.
4. Sharing of Information
We share information only with parties required to complete a service: insurers, finance providers, delivery partners and authorised servicing specialists.
We do not sell personal information. Third parties receive only the details necessary for their role and are bound by confidentiality obligations.
5. Data Security
Access to personal information is limited to staff who need it, and records are stored on access-controlled systems.
While no transmission or storage method can be guaranteed completely secure, we review our safeguards regularly and act promptly on any suspected incident.
6. Your Rights
You may request access to the personal information we hold, ask for corrections, or ask us to delete records that are no longer required for a legal or contractual purpose.
Requests can be made through the contact page and are answered within thirty days.
7. Cookies
The site uses a small number of functional cookies to remember preferences and measure aggregate traffic. They do not identify you personally and can be blocked in your browser settings.
Blocking cookies does not prevent you from browsing the collection or contacting the showroom.
8. Contact Us
Questions about this policy can be sent through the contact form or raised in person at 123 Prestige Avenue, Downtown District, New York, NY 10001.
Questions about this policy?
Our team can explain how this policy applies to a specific rental or purchase.